Shipping and Tracking
To track an individual order, enter your email address and order number, and click the "Track" button below.
If your order includes multiple items, they may ship from different locations, experience different travel times and will often arrive on different days.
If your order status is "Processing", we have received your order and we are locating your product. Depending upon order volume, this may take a few days. Please see below for approximate order processing times. To view your order history click here.
For standard shipping, most orders arrive within 7-10 business days via UPS for in-stock items. When your order leaves our warehouse you will be sent an email with a tracking number for your order. Please note that it may take 24 hours before tracking information appears.
If you need further assistance contact Customer Service.
|ORDER PLACED BY
12:00 PM (ET)
|Sunday||5-7 Business Days||Thursday||Tuesday|
|Monday||5-7 Business Days||Thursday||Tuesday|
|Tuesday||5-7 Business Days||Friday||Wednesday|
|Wednesday||5-7 Business Days||Monday||Thursday|
|Thursday||5-7 Business Days||Tuesday||Friday|
|Friday||5-7 Business Days||Wednesday||Monday|
|Saturday||5-7 Business Days||Thursday||Tuesday|
(US Addresses Only)
- Shipments will be processed the same day that the order is placed if it is received and authorized by noon EST.
- Orders placed on a Saturday, Sunday, after noon (EST) on Friday, or on a holiday will begin processing on the next business day.
- Deliveries are made on Monday Through Friday (except holidays).
- Delivery is within the US only.
- Express deliveries must have signature for release.
- Orders to Alaska and Hawaii must ship express and require an additional $3.00 fee plus the additional express shipping and handling fee.
- Gift certificates are shipped separately and should arrive within 7-10 business days. If you need to express ship a gift certificate, please contact Customer Service.
- At this time we are only able to fulfill orders within the United States.
- Please note: if you have a non-US billing address, but are shipping to an address within the US, you may fax your order to 914-640-1612, or call 800-765-6220, 8am-12 midnight, ET; or mail your order to Brian Atwood Ordering c/o Customer Relations, 1129 Westchester Avenue, White Plains, NY 10604
To locate a store that sells Brian Atwood merchandise outside of the US, click on our store locator and select the country you are interested in.